What is MSF's bank account number for donation?
You can make a direct deposit to the MSF bank accounts at:
Bank of China 012-566-0-000777-1
HSBC 004-002-4-398224
 
What is MSF’s bank account for donation outside Hong Kong?
We can accept donation in HKD or USD by Telegraphic Transfer to the following MSF’s accounts in Hong Kong
Bank name : Bank of China (Hong Kong) Limited (BOC)
Bank Holder : Médecins Sans Frontières (HK) Ltd.
Account Number : 012-566-0-000777-1 (HKD account)
         012-566-2-002945-6 (USD account)
SWIFT Code : BKCHHKHH
Bank address : 1 Garden Road, Central, Hong Kong
 
 
Bank name : The Hong Kong and Shanghai Banking Corporation Ltd. (HSBC)
Bank Holder : Médecins Sans Frontières (HK) Ltd.
Account Number : 004-002-4-398224 (HKD account)
         004-511-119034274 (USD account)
SWIFT Code : HSBCHKHH
Bank address : 1 Queen’s Road, Central, Hong Kong 
 
 
To obtain an official receipt, please send a copy of the telegraphic transfer instruction together with donation form to us by mail to 22/F, Pacific Plaza, 410 - 418 Des Voeux Road West, Sai Wan, Hong Kong or by fax (852) 2304 6081.. 
 
Are there any bank charges on credit card donations?
There are bank charges to MSF for all types of credit cards, Donors do not need to pay any fees.
*MSF is a registered charity in Hong Kong. For transaction located outside of Hong Kong, international transaction fee may be applied by the credit card-issuing banks.  Please refer to your bank for details.
 
Are there any bank charges on monthly donation via bank account autopay?*
A bank account autopay set up fee may be applied but these vary with different banks. Please refer to your bank for details. There are no transaction fees charged to MSF by any banks.
*Bank account autopay is only applicable to bank account in Hong Kong
 
How to update donor’s information?
 
When will my account be debited for a monthly donation?*
Monthly credit card donations will normally be processed on the 15th of each month. If the donation is made through a bank account direct debit , it will be processed on the second business day of each month.
*Bank account autopay is only applicable to bank account in Hong Kong
 
Will I be notified of the first debit date of my monthly donation?
A donation confirmation letter will be sent to inform you of the first debit date of your monthly donation.
 
How to cancel my monthly donation?
If you would like to cancel your monthly donation with effect from next month, for Bank Direct Debit donor, please notify us on or before 25th of the present month. For credit card donor, please notify us on or before 7th of the next month. You can download the Termination of Monthly Donation form here and return by email to [email protected].
 
Will I get a receipt for my donation?
We will issue a receipt for all donations of HKD100 or above (Tax deduction is only applicable to Hong Kong resident). Please provide the following information along with your donation:
  • Name of donor
  • Postal address
  • Telephone number
  • I.D. card number (Optional, to avoid duplication of records)
For one-off donations,  a donation receipt will be sent about 6 – 8 weeks following the date of your donation
For monthly donations, a donation receipt will be issued after the end of each financial year for your entire year’s donation
 
Does the name of the donor printed on the receipt have to be the same as the account holder related to the donation?
Not necessarily. The donation receipt will be issued according to the donor name and details specified on the donation form.
 
Who are “MSF Field Partners”?
“MSF Field Partners” are our monthly donors. A monthly contribution as an MSF Field Partner enables MSF to launch relief operations swiftly to unforeseen emergencies and plan for long term operations. It also helps to reduce our administration costs as the donation process is much more simplified, and therefore more funding can be used directly in our medical relief operations. Click here to make a monthly donation now
 
Will I get regular communication as a monthly donor?
We will share our latest work and updates through our Bulletin “Borderline” every half year. 
 

 

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